Shipping policy

For our shipments we rely on DHL Express and BRT Corriere Espresso, transport companies that offer national and international transport of goods and logistic contracts.

Once you have entrusted your order to DHL or BRT, they undertake to provide you with all the data necessary for tracking the shipment via SMS and/or Mail.

If you need assistance or information regarding the shipment and delivery of your order, you can contact DHL customer support:

by calling:199 199 345

The telephone Customer Service is active from Monday to Friday, from 8:00 to 19:00 and on Saturdays from 9.00 to 13.00.

If you need assistance or information regarding the shipment and delivery of your order, you can contact the BRT customer service:

To contact BRT customer service it is necessary to call the local branch directly .

For information on the status of your shipment, to request a collection or to unblock a stock, you can also use the online services , active 24 hours a day.

Shipping time from the moment of the order *:

• Italy:From 1 to 3   working days .

• Worldwide:2 to 4 business days .

* The times indicated are to be considered indicative. During the month of August, customer service and shipping times may take longer than usual.

Shipping cost:

shipping costs are visible at check-out and vary according to the country from which one or more products are purchased.

On the national territory (Italy) over a cost of € 50.00, shipping is free.